Need a hand with Pure Glide? Most questions are answered below. If something is missing, send us a note — a real person reads every message.
All your sessions, elements, rinks, templates, and goals live entirely on your device. Pure Glide never sends them to a server. If you delete the app, the data goes with it — so consider exporting before reinstalling.
If you restore your new device from an iCloud backup, Pure Glide and its on-device data are restored together. We do not run a sync server, so a clean install on a new phone starts fresh.
Tap the calendar to plan ahead, build a template once and reuse it for every recurring practice, and log a finished session in seconds. Quality scoring per element makes weekly comparisons meaningful.
Add elements directly to a session and rate each attempt. Pure Glide aggregates the numbers into trend charts so you can see when an axel actually got cleaner — not just when it felt cleaner.
Questions, feedback, bug reports — write any time. We aim to read every message personally.
We usually reply within two business days. Detailed questions about your training setup or app behaviour may take a little longer — we prefer accurate answers over fast ones.